FAQ
Read our FAQ and get the information you need.
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Tickets are available for booking through this website or at the entrance (unless we are at capacity).
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Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.
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MOI guests can enjoy discounted parking at the Randolph Wabash Self-Park Garage.
You can book your space at the Randolph Wabash Garage here.
Otherwise, you can receive your discount by asking our staff for a parking validation ticket upon your arrival
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The museum experience typically takes between 45 and 90 minutes, but there is no time limit, so you are welcome to explore at your own pace.
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Yes, we are wheelchair accessible.
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No, food and drinks are not allowed in the museum.
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Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.
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Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]
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Tickets are not required for children who are four years old and younger. They can enter MOI for free!